Professional Code of Conduct & Operational Terms
You have complete autonomy over your working hours. You may switch your profile status to 'Online' when you are ready to take calls, and 'Offline' when you are unavailable or on a break. We do not enforce strict timeframes, allowing you to work at your convenience.
We value your time and expertise. The platform offers a highly flexible payout structure. Experts can choose to receive their earnings via Weekly or Monthly settlements. All earnings are tracked transparently in your dashboard.
Maintaining a respectful environment is mandatory. Using abusive, derogatory, or inappropriate language with customers is strictly prohibited. Any violation of this code of conduct will result in immediate investigation and potential termination of your account.
For your security and the platform's integrity, you must never share your personal details (such as phone numbers, personal email addresses, home address, or social media handles) with any customer during a call or consultation.
All communications must remain strictly within the MyAskora application. Connecting with customers outside the application is a direct violation of our terms. Disclaimer: MyAskora holds zero liability or responsibility for any interactions, disputes, or transactions that occur outside our official platform.
By joining MyAskora, you acknowledge that you are registering and working on the platform entirely by your own choice. There is no obligation or pressure to remain active. You are free to set your availability, work according to your convenience, and discontinue using the platform at any time, subject to compliance with the platform's policies and guidelines.
Customers will connect with you directly through the MyAskora platform. All conversations are conducted on a one-to-one basis, meaning only one customer can be connected with one expert during a call. Whenever you are marked as Online and receive a call request, you are expected to answer the call professionally and communicate respectfully with the customer.
While your status is Online, you should be available to receive incoming customer calls. Please ensure a stable internet connection and maintain a professional attitude throughout every conversation. If you are unavailable or unable to attend calls, kindly switch your status to Offline to avoid missed call requests.
By submitting your application and using the MyAskora platform, you confirm that you have read, understood, and agreed to all the above Terms & Guidelines. You are joining the platform voluntarily and agree to comply with all operational policies while providing professional services to customers.